I received a couple of weird pieces of mail -- Airline
tickets from American
Trans Air and Southwest Airlines, addressed to people I don't know.
I've
never gotten the hang of how to tell the post office that I'm the wrong
person. I assume they would just return it to sender if the address is
"correct" but maybe they don't do that. In any case, I tried to send
the
mail back but the postal service gave it back to me so I just hung on
to
them in case the real recipients come a-calling to ask for them.
Misaddressed mail happens often enough that I forgot about it. Then, a
week
later, I was checking my Citibank online account and noticed a few
extra
charges that shouldn't have been there. Two from American Trans Air and
one
from Southwest Airlines. Hey that's weird. Of course it all comes
together
at this point. Looks like someone got hold of my credit card info,
though
they're not overusing it. And the Southwest Airlines transaction was
reversed a couple of days later.
So I called the credit card company and they closed my account --
they'll
give me a new card. They also sent me a form so that I can make a
formal
declaration of the extra charges. First thing that happens is that I
get
my credit card bill. What do you know, those extra charges are all from
the
old credit card number. About four months ago they switched my credit
card
from Visa to Mastercard, which came with a new number.
Now, a couple of charges during the transition month were done on the
Visa
card and they were transferred over to the Mastercard. But now it's
three
months later and they're still transferring charges to the new card?
After
telling me to notify all my merchants of the credit card change.
Sheesh,
you'd think they'd just deny the old credit card and have the merchant
contact me.
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In any case, I get the form. Not that much legalese.
They want me to return
it within five business days of spotting the error in my credit card
bill.
And it has to be notarized. Ok, it takes mail two or three days to get
to me
and another two or three days to get it back. And I have to find a
notary
public too. So it took me longer than five days and the notary public
costs
$10 which makes it hard to challenge a small charge. Unless there are a
lot
of them.
I spent a couple of hours looking for a notary public. Using the phone
would
have helped. But I didn't and it seems like everybody was one vacation.
But
now it's all done and we'll see if I have to pay the $700 in American
Trans
Air charges. I've used American Trans Air once, well almost. I bought
my
brother Chris' return ticket from Gen Con from them and cancelled it
when
his travel plans changed. SouthWest I don't think I've ever used, but
I've
had that credit card for a decade so it's not out of the question.
Well, what lessons do I get out of this? Hmm, nothing. I use my credit
card
so much there's no possibility to make it more secure. Sure, I use it
online
often, but I also use it for normal purchases too. It only takes one
security
leak to break it. Perhaps the fault lies with American Trans Air. Some
kind
of leak on their part. Who knows, I'm not going to worry about it.
Here's where it's nice to have a few credit cards. My main card is
dead, I
used my Fleet card for holiday purchases. I have another Mastercard
from
Citibank so it's probably not a good idea to use it. That leaves my
AT&T
Mastercard. I use my credit card to regulate my spending. Never let the
charges get over $1000 and I'm ok. And it's worked this year. I did not
increase my debt this year, even with the Gen Con trip.
But that was my only big expense. Actually, I did have to buy an iMac
for
Michael. Still, finances are under control and I have about $1000
reserve
at the end of the year. Control the over $1000 expenses and I'm fine.
Next
year I'm moving some expenses to checking, so I have to keep my credit
card
at $750 or less. Harder and maybe too much to ask of me.
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