Kevin C. Wong

Safeway Pickup Order

I tried placing an order and picking it up from Safeway. When you initiate the order it gives you a pickup timeslot which might affect what you order. It does tell you what they have in the store and what they're out of though since you're placing the order a week ahead it's going to be quite inaccurate and even worse for meat section products.

This is my initial order:

Item Description; Qty.; Est. Total Price
Floridas Natural Juice Orange with Some Pulp Home Squeezed Style Chilled - 89 Fl. Oz.; 2; $12.98
Lactaid Whole Protein - 52 Fl. Oz.; 2; $9.98
Green Giant Steamers Broccoli & Cheese Sauce Sauced - 10 Oz; 2; $5.00
Green Giant Steamers Spinach Creamed Sauced - 10 Oz; 2; $5.00
Green Giant Steamers Vegetables Mixed - 12 Oz; 2; $4.98
Barilla Pasta Penne Gluten Free Box - 12 Oz; 2; $7.38
Barilla Pasta Rotini Veggie Box - 12 Oz; 2; $3.98
Barilla Pasta Spaghetti Thin No. 3 Box - 16 Oz; 2; $3.98
Hinode Rice White Calrose Extra Fancy - 20 Lb; 1; $19.99
Pasta Roni Pasta Angel Hair Butter & Garlic Box - 4.7 Oz; 2; $3.38
Pasta Roni Pasta Shells & White Cheddar Box - 6.2 Oz; 2; $3.38
Ground Beef 80% Lean 20% Fat Value Pack - 3.50 Lbs.; 1; $13.97
Liquid-Plumr Pro-Strength Full Clog Destroyer Plus Urgent Clear - 17 Fl. Oz.; 2; $12.98

Later I added chicken thigh (10 pk) x2 and a couple of other things.


I showed up, parked in a pickup order space, and called the number. Took a couple of tries and you give them your name and space number. Unfortunately they entered the order on the wrong date and said they'd have it ready later and would email me (it was a text message). Also mentioned very busy because only three people handling online orders.

Meanwhile I saw that there was a line of people to get into the store so they were only letting in a limited number at a time. I didn't see the inside but I kind of assume they're doing the "one route through the store" layout to keep people from mingling.

I went home and my order was ready an hour later (and that's when they charged my credit card). Took a bit longer to call and get an answer (if it rings long enough it goes to an IVR with non-useful options). Person came with my order. I popped the trunk and they put it inside then closed and that was it. No human contact though of course once you get the groceries out wash your hands.

In the end I received:

Barilla Angel Hair protein pasta x2
Pasta Roni Butter & Garlic x2
Floridas Natural Juice Orange Juice 89 oz x2
Ground Beef 80% Lean 20% Fat Value Pack (4 lb)
Starbucks Pike Place Roast 20 oz x2
Liquid-Plumr x2
Green Giant Mixed Vegetables x2
Green Giant Broccoli and Cheese x2

On the plus side I'm set for coffee and at least got a good amount of meat. Lots of orange juice is nice too. On the minus side no milk means I have a half gallon that needs to last 1-1/2 weeks. No rice is also worrisome as I'm running pretty low.